FAQ

Why moving water?

Many cats prefer running water and drink more from a fountain than a bowl — veterinarians commonly recommend fountains for that reason. (We make no health claims; ask your vet about your cat.)

How long does the battery last?

Up to about 30 days per charge with a 5,000 mAh battery — no cord, so it can live anywhere.

How often do I change the filter?

Every 3–4 weeks. Subscribe & save and a fresh pack arrives before you need it.

Where does it ship from?

A US warehouse — 2–7 business days with tracking.

Do you ship outside the US?

Not yet — US only.

Can I cancel a subscription?

Any time, from the link in your order emails.